Introduction to the Knowledge Base settings

In this article, we'll provide a brief overview of the settings you'll find in the Knowledge Base.

Each section allows you to customise and manage different aspects of your knowledge base.

  • General settings: here you can change your knowledge base name and contact details.
  • Appearance: here you can change and adjust the appearance of your knowledge base, e.g. colours, font, text size, add your logo and favicon.
  • Web address: here you can set up a unique domain name for your knowledge base or personalise your Knowledge base URL.
  • IP restrictions: here you can restrict access to your knowledge base to specific IP addresses.
  • User access control: here you can restrict access to your knowledge base to users with a username and password.